Our Policies

Transparency and clarity in how we serve you

Terms & Conditions

Overview

Welcome to ScentPapa, your premier destination for authentic fragrances. These terms and conditions constitute a legally binding agreement between you and ScentPapa. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

Our Services

ScentPapa is an e-commerce platform specializing in authentic fragrances and perfumes. We offer a curated selection of premium fragrance products through our website.

While we strive to ensure all information about our products is accurate and up-to-date, we recommend that you read product descriptions carefully before making a purchase.

General Terms

  • Age Requirement: You must be at least 18 years old to use our services and make purchases.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

User Obligations

Prohibited Activities

  • Using the website for any unlawful purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper working of the website
  • Engaging in any automated use of the system
  • Submitting false or misleading information

Account Responsibilities

  • Maintaining account security
  • Providing accurate account information
  • Promptly updating any changes to account information
  • Not sharing account credentials

Product Terms

  • Product Information: We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, or current.
  • Pricing and Availability: All prices are in Indian Rupees (INR). We reserve the right to modify prices and discontinue products without prior notice.

Payment and Orders

  • Payment Processing: We use Razorpay for payment processing. By making a purchase, you agree to Razorpay's terms of service.
  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ScentPapa and is protected by Indian and international copyright laws.

Disclaimers

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

We specifically disclaim warranties that:

  • The website will be uninterrupted or error-free
  • Defects will be corrected
  • The website is free of viruses or other harmful components
  • The results of using the website will meet your requirements

Limitation of Liability

ScentPapa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

We do not guarantee that our services will be uninterrupted or error-free.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Dispute Resolution:

  1. Any dispute arising out of or in connection with these terms shall first be attempted to be resolved through friendly consultation.
  2. If the dispute cannot be resolved amicably, it shall be submitted to arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.
  3. The arbitration shall be conducted in [Your City], India, in the English language.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services following any changes indicates your acceptance of such changes.

Related Policies

These Terms & Conditions should be read in conjunction with our other policies:

Last updated: 7/8/2025

For any questions about our terms and conditions:

support@scentpapa.com